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Returns

Last updated 30 September 2026

The short version

Wrong size, or you changed your mind: send it back unworn and unwashed within 30 days of delivery and we'll swap or refund it. Damaged or misprinted: we replace it and you keep the bad one.

Exchanges and change of mind

Email us first so we can give you the right return address. Parcels sent back without one are hard to trace to an order.

Faulty, damaged or misprinted

Email a photo and your order number. We'll send a replacement at no cost, and we won't ask you to post the faulty one back unless there's a reason to.

Made-to-order isn't a get-out

Each shirt is printed for you, but that doesn't remove your rights. Consumer law in your country may give you remedies beyond this policy for goods that are faulty, not as described or not fit for purpose, and nothing here limits those rights.

Refunds

Refunds go back to your original payment method within 7 business days of us receiving your return, or of your cancellation.

How to start one

Email froginstacontact@gmail.com with your order number and what went wrong. A photo helps.